When can I cancel or downgrade?

All of our VPS-related contracts are monthly contracts, so you are free to cancel or downgrade products at any time on a monthly basis. Cancellations need to be done in writing and send to us via an email address that is registered with your account. The cancellation can be sent to billing@cloudvps.nl. Your discount balance will be credited for any unused prepaid days.

However, domain names and SSL certificates are subject to annual contracts. Software licences are subject to monthly contracts, unless indicated otherwise.

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