How do I request extra licenses for Windows, RDP, Office or AVG?

AVG

If you wish to make use of AVG Antivirus on your Windows VPS then we can provide you with a license. You can order the license by sending us an email at support@cloudvps.com. Please note the UUID and IP-address of your VPS when sending your request. It usually takes up to one business day to process your request. You will receive a download link from us along with the Installation instructions.

Office

If you wish to make use of Microsoft Office on your Windows VPS then you can purchase the required licenses from us. You can order the licenses by sending an e-mail to support@cloudvps.com. When sending your request please state the following information:

 

  • UUID of your VPS
  • Which version of Office you require (Standard / Professional, 2013 / 2016).
  • For how many users you require the license (this is equal to the amount of licenses).


Microsoft demands that the amount of Microsoft Office users is equal to the amount of Remote Desktop servers that are able to log in on your VPS. By default, every user can make use of the Microsoft Office package unless you place restrictions using Group Policies. It is obligatory to state the correct amount of licenses when sending your request.

Once your order has been placed it can take up to one business day to process. You will receive a download link from us with additional instructions.

 

Remote Desktop

If you want to make use of Microsoft Remote Desktop on your Windows VPS then you can order the licenses from us. You can order the licenses by sending an e-mail to support@cloudvps.com. Please state the following when sending your request:

 

  • UUID of your VPS
  • The amount of users (equal to the amount of licenses)
  • Log in details of your VPS

 

We assume that the following roles and features are installed on your VPS and that it has been restarted afterwards to make sure the roles and features are active:

 

  • Remote Desktop Session Host (Including the selected features)
  • Remote Desktop Licensing Server (Including the selected features)

 

We usually take up to one business day to login to your VPS using RDP to install the requested amount of RDP licenses.

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