/ Legal

/ General terms & conditions

The general terms and conditions clearly explain what we can expect from each other.

/ Privacy Statement

This privacy policy informs you of the type of data we collect through the website www.cloudvps.com(‘Website’) and how we use and protect these data.

/ Fair use policy VPS

CloudVPS uses a Fair Use Policy (FUP) for all its services and products.

/ Service Level Agreement

The purpose of this SLA is to lay down in a transparent and clear way the service arrangements and obligations, like performance levels, availability guarantees and maintenance windows, in respect of the service that CloudVPS provides to the customer. The technical description of the service is laid down in the accompanying service description. A service description contains the exact scope and details of the service concerned.

Classic VPS

You can download a copy of the Service Level Agreement for Classic VPSs.

NextVPS & OpenStack

NextVPS & OpenStack 2 We have a specific Service Level Agreement for NextVPS and OpenStack 2. You can download a copy here.